Privacy Policy

Cardzgroup (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our products and services.

Information We Collect

We may collect the following types of personal and non-personal information:

Contact Information: Name, email address, phone number, company name, and job title
Order Details: Product preferences, shipping address, billing information
Technical Data: IP address, browser type, device information, and usage data
Communication Records: Emails, inquiries, and customer service interactions

How We Use Your Information

We use your information to:

Process orders and deliver products
Respond to inquiries and provide customer support
Improve our website, products, and services
Send updates, promotions, and marketing communications (with your consent)
Comply with legal obligations and protect our rights

Data Protection & Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

SSL encryption
Secure servers and firewalls
Access controls and authentication protocols

International Data Transfers

If you are located outside South Africa, please note that your information may be transferred to, stored, and processed in countries where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

Sharing Your Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., payment processors, logistics partners)
Legal authorities when required by law
Affiliates and subsidiaries for business operations

Your Rights

Depending on your jurisdiction, you may have the right to:

Access and correct your personal data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@cardzgroup.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.